FAQ
Most frequent questions and answers
One of the most often asked questions has a simple answer. Our Steak Knives are designed and handcrafted by small, independent boutique retailers in the United Kingdom. They have the passion, drive, devotion, and creativity to create such beautiful steak knives, and we have made it easy to locate them on our platform.
This is determined by the retailer. The product page lists the delivery dates for each retailer. Although Jones steak knives delivery window may differ from that of another store, the delivery dates will be indicated accurately when you place your order.
Although each business has a distinct return policy, the general rule of thumb is 30 days with notice depending on the cause. If the Steak Knives you bought are wrong or arrive broken, you can get a replacement. You can achieve this by contacting us for more reasons.
Depending on the shop, you may have a 14-day window to exchange your Steak Knives for something similar or less expensive. Unfortunately, we are unable to provide any additional alternatives at this time.
You may pay for your Steak Knives using a credit card. Soon, PayPal and other payment options will be accessible.